To not ruffle your feathers, we have made our return process as easy as possible.
Need to Return?
Within 5 business days of receiving your purchased item/s, please complete and send us a Return Authorization (RA) Form.
CANARY will respond to your return request within 2 business days.
Ship it back.
You will then have 7 business days to ship your item back to CANARY. This deadline date will be provided.
Please ship item/s with their original tags and packaging. Customers are responsible for the cost of return shipping.
Upon receipt of the item/s, we will confirm the $ amount to be added to your account as a CANARY Site Credit. As long as goods are returned in the same condition as shipped, you will receive a full refund in the form of a CANARY website credit.